Shop Talk: How Museum Retail Stores Elevate Visitor Experiences (DATA)

A data-informed resource for cultural executives

Colleen provides data and analysis to inform the evolution of visitor-serving organizations so that they may optimize mission execution and financial sustainability.

What Do Wealthy Americans Consider Before Joining a Nonprofit Board of Directors? (DATA)

Executive Leadership, Fundraising & Membership

Data & Analysis

What Do America’s Wealthiest Donors Consider Before Making a Gift Over One Million Dollars? (DATA UPDATE)

Fundraising & Membership

Thought Fuel

Marketing or Curating: Which Is More Important for Museums?

Business Insights, Marketing, Visitor Experience

Data & Analysis

Have the Biggest Dissatisfiers Changed for Cultural Organizations? (DATA)

Visitor Experience

Data & Analysis

More People Trust Museums Now Than Before the Pandemic (DATA)

Business Insights, Current Condition

Data & Analysis

Here’s What Organizations That Recovered Fastest Post-Pandemic Have in Common (DATA)

Business Insights, Marketing

Data & Analysis

The Pandemic Has STILL Shifted the Types of Cultural Entities People Prefer to Visit (DATA)

Business Insights

Data & Analysis

Improving Welcoming Perceptions Increases Willingness to Pay Higher Admission Fees (DATA)

Earned Revenue, New Audiences

Data & Analysis

Dive into data on audience perceptions and behaviors.

DIVE into data

Thought Fuel

Strap on your thinking cap and explore professional analyses and insights.

explore InsightS

Fast Fact Videos

Watch and share short videos on urgent industry trends.

WATCH and share

I am the publisher of this website and Founder & Managing Member at IMPACTS Experience, a company providing data and analysis to visitor-serving organizations across the world. I work with executive decision-makers who are responsible for ensuring the long-term relevance and financial success of their mission-driven organizations. I’m a curious, camp counselor-type – and I’m glad you’re here.

colleen-dilenschneider-know-your-own-bone

Browse By Topic

Shop Talk: How Museum Retail Stores Elevate Visitor Experiences (DATA)

A data-informed resource for cultural executives

What Do Wealthy Americans Consider Before Joining a Nonprofit Board of Directors? (DATA)

What Do America’s Wealthiest Donors Consider Before Making a Gift Over One Million Dollars? (DATA UPDATE)

Marketing or Curating: Which Is More Important for Museums?

Have the Biggest Dissatisfiers Changed for Cultural Organizations? (DATA)

More People Trust Museums Now Than Before the Pandemic (DATA)

Here’s What Organizations That Recovered Fastest Post-Pandemic Have in Common (DATA)

The Pandemic Has STILL Shifted the Types of Cultural Entities People Prefer to Visit (DATA)

Improving Welcoming Perceptions Increases Willingness to Pay Higher Admission Fees (DATA)

Dive into data on audience perceptions and behaviors.

Strap on your thinking cap and explore professional analyses and insights.

Watch and share short videos on urgent industry trends.

Hi! I’m Colleen.

EXECUTIVE LEADERSHIP

BUSINESS INSIGHTS

MARKETING

NEW AUDIENCES

VISITOR EXPERIENCE

FUNDRAISING & MEMBERSHIP