Colleen provides data and analysis to inform the evolution of museums, zoos, aquariums, performing arts entities, and other visitor-serving organizations. The aim? To help organizations optimize mission execution and financial sustainability.
I am the publisher of this website and the Chief Market Engagement Officer at IMPACTS Research & Development, a data and technology company. At IMPACTS, I work with executive decision-makers who are responsible for ensuring the long-term relevance and financial success of their mission-driven organizations. I’m a curious, camp counselor-type – and I have a thing for cultural centers.
Trends and audience perceptions
Business practices and securing attendance from likely visitors
Increasing reputation
Effectively welcoming alternative or income-qualified audiences
Increasing satisfaction
Attracting and satisfying valued supporters
