Becoming a data-informed cultural organization may mean realizing that sometimes the blind have led the blind within the industry – but there are now resources to turn on the lights.Unintentional collusion is a topic that has come up with some frequency in my work within the last few weeks. I think that the phenomenon is worth sharing and revisiting if for no other reason than making top-of-mind an accidental business practice that may be holding back cultural entities.
What is unintentional collusion?Unintentional collusion – as we call the phenomenon at IMPACTS – is what happens when...
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