2012 has come to a close and we are all onward and upward toward 2013. It’s been a big year for nonprofit social media best practices in general, so I wanted to take a moment to share the most popular posts of 2012.
…But, first and foremost, I want to say thank you to my incredible tribe of loyal readers. I am so fortunate to be able to share thoughts and practices with such a talented group of hard-working, inspiring people! I am delighted (and usually a tad bit taken aback and still downright amazed by the power of the Internet) every time that I have the privilege meet one of you in person. It happens after I give presentations, after board meetings where I have the opportunity to visit your organizations, and – to my utter amazement – has even happened unknowingly with strangers over dinner conversations! (“There’s this blog about social media in museums and nonprofit organizations. It’s called….” Cut to me going slackjawed, followed by an awkward explanation and a laugh.) I am truly honored and ecstatic to learn that the sharing of the best practices that I observe in my work and travels have proven helpful to the thought leaders shaping the future of the nonprofit sector.
It’s been a big year for KYOB! In terms of content, IMPACTS, the company for which I work, has allowed me even more access to thought-provoking data to share with the nonprofit community. Aesthetically speaking, KYOB received a significant design upgrade by Marissa Sher, and Amanda Megan Miller Photography did all sorts of magic taking branding photos for the re-design. (Thanks to that shoot, I now have four skeletons worth of plastic “bones” living in the closet of my Chicago apartment. Cool or creepy actualization of a metaphor? …Yikes!)
Here are the 10 most popular posts of 2012 on KYOB:
1) The Millennials are Here: 5 Facts Nonprofits and Businesses Need to Know. The millennials aren’t coming. They’re here now. And the time has finally come when organizations will start to sink or swim based on how effectively they engage this demographic. Here are five fast facts that nonprofit and business leaders must embrace in order to effectively manage, market and operate their organizations
2) The Top 5 Mistakes That Nonprofits Make When Attempting to Engage Celebrities. Want to know how to increase your chances of getting noticed by celebrities in order to secure a public relations appearance? Here are five mistakes that nonprofits often make when reaching out to celebrities and what you need to understand when considering your ask.
3) The Importance of Social Media in Driving People to Your Museum or Visitor Serving Nonprofit (DATA). There’s a lot of conversation about the ROI of social media and confusion about how to explain its importance to executive leaders. Need help? Here’s some data behind how social media drives attendance to visitor-serving organizations (zoos, aquariums, museums, botanic gardens, theaters, etc).
4) How Generation Y will Change Museums and Nonprofit Membership Structures. Because online engagement is increasingly critical for buy-in among all generations, it must be applied not only to marketing, but also to fundraising. Membership teams, in particular, will need to re-work their operations and offerings in order to sustain and grow their number of supporters. In fact, IMPACTS has already uncovered the need for museums to revise how they tell the story of membership benefits.
5) 40 (More) Ways Nonprofit Zoos, Aquariums, and Museums are Engaging Audiences Through Social Media. Here are 40 (more) ways that nonprofit zoos, aquariums and museums are engaging audiences using online platforms.
6) 5 Critical Nonprofit PR Strategy Tips for Marketing to Millennials (DATA) Here are five critical insights into the millennial mindset (and increasingly, the general public’s mindset) that should be integrated into an organization’s public relations strategy.
7) Generation Y and Inheritance. It’s Time to Have a Talk Data suggests that there’s a rather significant expectation delta between millennials and their parents when it comes to how much money millennials expect to get in inheritance. Here’s what we asked, and here’s what we found.
8) Why Offering Discounts Through Social Media is Bad Business for Nonprofit Organizations. Offering discounts through social media channels cultivates a “market addiction” that will have long-term, negative consequences on the health of your organization. When an organization provides discounts through social media it trains their online audience to do two not-so-awesome things…
9) Web and Social Media Play Leading Role in Public’s Decision to Visit a Museum (STUDY). When comparing how folks get their information about leisure activities, it’s not even close: web and mobile platforms (including social media) are disproportionately influencing your museum’s visitation and attendance.
10) Death By Curation: Why the Special Exhibit Isn’t So Special Anymore. It’s no secret that a true blockbuster exhibit can boost a museum’s attendance to record levels. However, a “blockbuster” is rare, and the fact that these blockbusters spike attendance so dramatically is an important finding: Blockbusters are anomalies – NOT the basis of a sustainable plan.
Thanks again to everyone for making 2012 a great year! The nonprofit community is facing a time of incredible change, and I am eager to share experiences, best practices, and market information as we move forward. I hope that you’ll all do the same as your organizations respond and evolve.
Cheers to working together to better prepare ourselves and nonprofit organizations around the globe for a better, brighter future. Here’s to a wonderful, challenging, and inspiring 2013…