Measurements matter – especially right now. But they aren’t all equally important, and knowing the relationships between types of metrics can help entities more successfully weather this storm.
Metrics are quantifiable measures that monitor performance or progress toward a goal or objective. But not all metrics are equally important. Today, we’d like to remind readers of the relationship between key performance indicators (KPIs) and diagnostic metrics. We get the appeal of hot jargon, but not every metric is a key performance indicator, folks. Times are tough for cultural organizations right now, to say the least. We’re in the midst of a global...Sign in to KYOB+
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